Delivery / Shipping to UK, USA and rest of the world, for orders up to the value of £56 (Euros 68.00 US $130) is £2.80 (Euros 3.40 US $6.50 approx), for orders over £56 (Euros 68.00 US $130) shipping is totally free!. All Orders are sent In Plain Packaging (No Company Logos), ideal for birthday presents, gifts, etc. If the order is a gift, please advise where you require the invoice to be sent to.
Delivery Schedule
We will normally send your order to you in 7 business days but please allow up to 28 days for delivery . International orders are generally received in under 28 days.Please note that if any of the items you have ordered are out of stock, we will advise you and do our upmost to get them for you as soon as possible. In the meantime the part of your order that is available will be sent out immediately. The rest of your order will be sent out by international recorded delivery at our cost as soon as it is available. If you would prefer to receive your order altogether as one package, please let us know by e-mail at info@marielulingerie.co.uk
Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All prices quoted are inclusive of taxes. In accordance with European law our Company Registration Number is 06669204.
Guarantee
We guarantee your satisfaction. Any item damaged or of the wrong size can be returned unused and in its original packaging for a credit note or for exchange, but you need to contact us first.
- All orders are shipped at price in effect at time of order.
- All merchandise is guaranteed to be free of manufacturers defects, unless otherwise stated, (i.e., irregulars, defectives, etc.). Damage due to excessive wear, improper care, or prolonged display will not be considered for credit. Returns will be assessed on an individual basis.
WE WILL NOT ACCEPT RETURNS THAT HAVE BEEN OPENED OR WORN, We will on the otherhand accept returns that are faulty, are the wrong size, wrong colour or does not meet your needs or requirements.
Reaching Us
If you need to reach us, please email us on info@marielulingerie.co.uk, alternatively, you can call us on (UK) 020 8144 2892 (International +44 20 8144 2892). or write to us at CESAVISION LTD t/a MarieLu Lingerie, 788-790 Finchley Road, London, NW11 7TJ, UK. Company Registration No. 06669204.